From first visit to favourite: how to turn customers into regulars

14 May 2026
The Lab
In a crowded market, great coffee isn't always enough to bring someone back. Join SumUp's Loyalty Product Lead to learn the practical strategies independent coffee shops can use to truly know their customers, reward the right behaviour, and turn one-time visitors into regulars.
Speakers
John Judeh
John Judeh, Product Manager - SumUp